Questions about Android phone repair
The things customers ask us most on WhatsApp.
Which Android brands do you repair?
Samsung, Xiaomi (including Redmi and Poco), Honor, Huawei, Oppo, Vivo and Realme most often — plus Google Pixel, OnePlus, Infinix and others. Send us the brand and model and we'll confirm.
Can I get it back the same day?
Many screen and battery jobs are done the same day when the part is in stock at the outlet. Motherboard work and parts that need ordering take longer — we tell you the expected time before you leave the phone.
Do I need an appointment?
No. Walk in to any of the 16 outlets. Messaging us first lets the outlet check the part for your exact model.
Will I lose my data?
Screen, battery and charging port repairs normally don't touch your data. Motherboard and software work can carry some risk — the technician explains it before starting. A backup beforehand is always a good idea.
What screen options are there?
Depending on the model: Genuine, Original grade, Premium OLED, Standard OLED, Premium TFT, or glass-only when the display underneath is perfect. We tell you which ones exist for your phone.
My Samsung has a green line on the screen. What can I do?
Some Samsung models with green-line screens may qualify for Samsung's own programme — check with Samsung service first. If your phone isn't eligible, we can quote a screen replacement or, on some models, a screen line repair.
Do you repair foldables like Z Fold, Z Flip and Honor Magic V?
Yes. The most common foldable repair we do is the main flex cable through the hinge. Inner and outer screens are separate repairs.
How long is the warranty?
It depends on the repair and the grade — for example 90 or 180 days on batteries and 30 or 90 days on screens. The exact warranty is written on your receipt.
What doesn't the warranty cover?
Water damage, drops, cracks after the repair, or the phone being opened by someone else afterwards.
My phone won't turn on. Can you fix it?
Often, yes. It could be the battery, charging port or the motherboard. We check first and tell you what we find before any paid work.
My phone fell into water. What should I do?
Switch it off, don't charge it, and bring it in as soon as you can. Don't put it in rice. We can't promise every wet phone can be saved, but the sooner it's checked, the better.
Another shop repaired my phone before. Can you still help?
Yes. The technician checks what's inside first and tells you what they find before doing any work.
Can I send my phone instead of coming in?
WhatsApp us first and we'll explain the options for getting the phone to an outlet.
Do you buy or sell phones?
This site is about repairs. For anything else, send us a WhatsApp message and we'll point you to the right team.
How much does it cost?
It depends on the brand, model and part. Send us your model on WhatsApp for a free quote — there's no obligation.